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Chine entreprise (fournisseur) inspection et vérification de service - la première étape pour réduire vos risques d'affaires en Chine

La Chine est non seulement le plus grand exportateur, mais aussi le plus grand importateur de beaucoup de marchandises générales sur le glo...

2016年8月13日星期六

What's the next step if you get scammed /swindled in China?

What can I do if I get scammed or swindled in China?
Here are my answers to this question: 

1.If your supplier is a fully registered factory or company in China, you can go and meet local officials in person, seeking help from local government authorities. Normally you can contact following organs: AIC (Administration for Industry & Commerce),Tax Bureau, Fair Trade Department with Ministry of Commerce and local Police Station etc.
China is NOT an English speaking country, according to local policies and regulations, the victims have to submit a full case-report in Chinese before local officials or police station take any actions against the fraudsters. The criminals could get heavily fined or jailed only after the case is cracked down. You might need a local guide or assistant to help you out sometimes. 
2.If your supplier is not a registered factory or company, you can contact local Police Station if you know their Chinese name and ID in China.
No matter what kind of your suppliers is in China, you're required to report your case in details in Chinese to local officials if you need their official assistance. Most of local officials know nothing about English and it's hard to crack down such cases with their created English names online. For example, in China, there are nearly 300000 people sharing the same Chinese name 'Zhang Wei'. Normally local officials will help you out if you or your authorized representative reports the case to them in person in China, and the scammer can be heavily fined or forced to refund you as soon as possible. But sometimes the scammer is too crafty to be caught and also some local officials are badly corrupted and they are not willing to help you out sometimes if your order value is too small. So Case-Report with enough proof is not 100% sure to get your money back esp when you did not sign any contract with your suppliers before. So far we have successfully got back the money for our clients and any reference can be available upon request.   If local officials do not help you out, you're suggested to make a small biz investigation to collect enough proof on their daily business activity in China, then consult local law firms and get ready to sue the bad supplier for their bad credit. By this way, you can get back your money in China; at least your supplier will suffer more from your case in China if you take above measures.But any legal action will cost you too much time and cost in China. In this case, obtaining the official help might be the best way for you to try to get back your losses at my end.

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